At Lashes of Decadence, we are committed to delivering your orders promptly and securely, no matter where in Australia you are. We ship all orders using Australia Post to ensure reliable and efficient service. Please read below for details on our shipping options and policies.
Shipping Options
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the following business day.
Tracking Information
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your package’s journey from our store to your doorstep.
Australia Post tracking: https://auspost.com.au/mypost/track/#/search
Shipping Delays
While we strive to meet the estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, holiday peaks, or carrier delays. If you experience any delay, please reach out to us at hello@lashesofdecadence.com, and we will assist you as much as possible.
International Shipping
Currently, we only ship within Australia. Stay tuned as we plan to expand our shipping options soon!
Address Changes and Delivery Issues
Please ensure your shipping address is correct when placing your order. Unfortunately, we cannot make changes to your address once the order has been dispatched. If there is an issue with your delivery, please contact us at hello@lashesofdecadence.com, and we’ll do our best to help resolve it.
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